A Design Toolkit for Crowdsourcing Cultural Heritage

Oxford English Dictionary contributions

“Crowdsourcing’s limits are determined by people’s passion and imagination,
which is to say, there aren’t any limits at all.” Jeff Howe

Widespread digitisation of cultural heritage collections has done much to enhance basic access, but the usefulness of these online collections is often limited. Consequently, an increasing number of cultural heritage institutions and academic researchers are crowdsourcing to enhance online cultural heritage collections, and engage the wider community. While the potential benefits of crowdsourcing cultural heritage (CCH) are significant, it presents several challenges for crowdsourcers.

The influence of website design and content on recruiting and retaining a crowd, and supporting quality contribution is widely acknowledged; however websites for CCH can be complex to design and expensive to create, and many project teams are challenged by limited time, resources, expertise and design guidance. CCH practitioners and researchers have identified the need for a better understanding of design best practice, and toolkits and evaluation techniques to support it. This “toolkit” is based on the findings of my postgraduate research. I hope you find it useful.